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San Francisco Bay Area

HELLO

Design Operations turns a talented design team into a well-run organization, and that's where I do my best work. I shape how work gets planned, prioritized, resourced, and delivered, tying it to where the business is headed so leaders across design, product, engineering, and brand marketing can make confident, data-driven decisions.

Whether a team needs an existing model refined or a new one built, I set direction, spot friction early, and put practices in place that raise quality and help teams run on their own. When priorities shift, I help teams see risks coming and keep their footing. I also guide cross-functional programs from kickoff to launch.

I HAVE WORKED WITH

Dylan Dawson's brand work

HELD INTERNAL ROLES AT THE FOLLOWING:

Dylan Dawson's brand work as a FTE

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CASE STUDIES

strategy + playbooks + leadership + change + impact

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NOTES FROM COLLABORATORS, LEADERS, AND PEERS

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Dylan's understanding of the design process for programs, campaigns, marketing initiatives, and content production brings an extraordinary advantage for the ops team. Quicker, greater success is seen at every level in the programs and people he managed at Walmart. I would have been lost without his support.

 JOHN GEORGE LaCROIX 

 Creative Director 

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Dylan brought operational infrastructure and consistent brand compliance, plus streamlined the production process! He recognizes the value of strong collaboration between Product and Marketing.

 MARY CASEY 

 Executive Director, Product 

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Dylan was a senior member of my Design Operations team, driving operational excellence across our Experience Design (ExD) organization, which included Architecture, UX/Product Design, Research, and our Brand Design Studio. His expertise in Design Program Operations enabled his team to deliver impactful results with minimal direction.​

His positive, solutions-driven approach fosters collaboration and energizes teams.

NIKOLE CASTRO

 VP, Experience Design 

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Dylan was our dedicated creative ops lead for tech events / tech culture at Intuit. He actively worked with me to develop an improved outlook into our creative deliverables, and was our voice of reason for anything related to creative design scope. Dylan was extremely supportive and empathetic, always looking to improve our op mechs and how they affect our work streams.

CHRISTIAN CAMPOS

 Principal Design Strategist 

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Dylan brought structure and clarity to a high-stakes, multi-million dollar campaign. His operational leadership kept every part of his team's work running smoothly and his partnership made the process feel effortless - even when it wasn’t.

GINA INCOLLINGO

 VP, Brand Marketing 

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Certs

CERTIFICATIONS

HR Ethics Series: Hiring & Retaining Diverse Talent

HRCI | Credential ID ORG-PROGRAM-525394

HR Ethics Series: Leadership and Organizational Ethics

HRCI | Credential ID ORG-PROGRAM-525394

Collaborative Leadership

LinkedIn | Credential ID AWtIM80gRhEDKgCJmIYUqrMlutOK

Introduction to Agile Project Management

AIGA | Credential ID 1307375

Leveraging AI for Project Management

LinkedIn | Credential

Leading Change Management

AIGA | Credential ID 1307375

Demonstrating Accountability as a Leader

LinkedIn | Credential ID AVQIQmWEu71QHd5Hjj7wrQmAxvvj

Managing Gen Z

LinkedIn | Credential ID ATaxdHQ7koQpCNRzXkka9-1EgUGJ

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ASSOCIATIONS and ADVISORY

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Member Since

2011

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Member Since

2017

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Member Since

2020

Assoc

ABOUT ME

 

 

A systems thinker focused on design operations and building better ways of working. I bring structure to complex environments, help teams find their rhythm, and believe great work happens when people, process, and priorities pull the same way. On weekends, I find inspiration in architecture and get lost in perfectly overthought Spotify playlists.​

© 2026     |    www.dylanson.com    |    All Rights Reserved​

 

This site contains copyrighted material used solely for informational and portfolio purposes. All rights and content remain the property of their respective copyright holders. No commercial use is intended.​​

CONTACT INFO

 

 

​Mobile:  +1 415 857 4901

​

Email:  dylan@dylanson.com

​

Web:  www.dylanson.com

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